Privacy Policy
Effective date: 01 May 2026
RadiantWave Guild (“we”, “us”, “our”) respects your privacy. This policy describes the personal information we collect, how we process it, and your rights.
Information we collect
- Account data: name, email, password hash.
- Transactional data: purchased courses, receipts, and billing identifiers from payment processors.
- Usage data: pages visited, device/browser metadata, and event logs for product improvement.
- Support data: messages you send through our contact form or email.
How we use information
- Provide and maintain learning services and course access.
- Process transactions and send required service communications.
- Improve content through aggregated analytics and A/B testing.
- Detect, prevent, and address fraud or abuse.
Legal bases
We process data on the basis of contract (to provide services), legitimate interests (to improve and secure our services), consent (where required), and legal obligations.
Data sharing
We share data with service providers such as payment processors, analytics providers, and communication tools. We require them to protect your data and use it only for contracted services. We do not sell personal information.
International transfers
If data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses.
Data retention
We retain data as long as necessary to provide services and comply with legal obligations. You may request deletion of your account where applicable.
Your rights
- Access, update, or delete your personal information.
- Object to or restrict processing in certain circumstances.
- Data portability for information you provided to us.
- Withdraw consent at any time where processing is based on consent.
Cookies
We use cookies for essential functionality, preferences, and analytics. You can manage preferences via the cookie banner or your browser settings.
Security
We implement administrative, technical, and physical safeguards appropriate to risk, but no method is 100% secure.
Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
Contact
For privacy inquiries: [email protected] or +1 (415) 555-0198.
Changes
We may update this policy. Material changes will be notified via email or prominent notice on the site.